The Dos and Don’ts of Filing an Insurance Claim

what to do when filing an insurance claim

You can avoid filing an insurance claim by ensuring that your insurance policy is up to date.

Serious losses can come from one automobile accident, including lost work, high medical bills, property damage, death, or life-long injuries. If you find that your insurance coverage is not being handled appropriately, or the insurer of the at-fault driver is refusing payment, you may need the help of a personal injury attorney. Personal injury attorneys at Simons and Goldner can file an insurance claim and help you receive the settlement you deserve. However, if you take the wrong approach with filing your insurance claim, it can have a dramatic impact on your life. Read on to learn what to do when filing an insurance claim, as well as potentially harmful actions to avoid. 

What to Do When Filing an Insurance Claim

Before an Auto Accident

There are steps you can take before you have even been in an auto accident, to make sure that your coverage is what you want it to be. You should periodically review your insurance policy and make sure you understand what your coverages are. You should especially review your plan if any of your driving habits change, or you find yourself driving more frequently in high-risk, heavy-traffic areas.

After an Auto Accident

Immediately after an auto accident, call your insurance agent to report the incident. Take pictures of the scene of the accident, as well as any injuries sustained to yourself or your passengers. When reporting the accident, remain honest the entire time. Finally, document everything from your medical bills to any other expenses incurred from the accident. These documents are essential in helping your personal injury attorney file an accurate claim. 

What Not to Do When Filing an Insurance Claim

Sometimes after an auto accident, people can be angry or upset enough to make rash decisions. However, these impulsive decisions could hurt potential settlements in the future. Avoid doing the following actions: 

  • Don’t provide a statement to your insurer until you understand your policy.
  • Don’t accept an estimate or appraisal that isn’t fair; take your time to analyze these estimates. 
  • Don’t accept a payment marked as “final payment.” If you accept a “final payment,” you agree not to pursue further action. 
  • Don’t sign a waiver or release without legal advice. 
  • Don’t accept anything you deem unfair. Remember that an insurance adjuster is working for the insurance company, not you. 

If you have made any of these missteps, you may still schedule a free consultation with a personal injury attorney at Simons and Goldner to determine how to move forward. 

Let Simons & Goldner, P.A. Represent You

Simons & Goldner, P.A., located in Lutherville, MD, consists of two partners, Stevan G. Simons and Richard H. Goldner practicing primarily in personal injury, medical malpractice, Worker’s Compensation, and criminal law. The partners come with decades of experience assisting clients injured by the negligence of others or injured on the job. We serve clients in the Baltimore, Towson, Essex and Dundalk area and work closely with our clients to ensure that your case moves quickly and efficiently and that you get all the benefits to which you are entitled. 

Initial consultations are available by phone or in-person and are free of charge. Contact us now to schedule a consultation, or call us today at 410-296-3110. Follow us on Facebook, Twitter, Pinterest, and LinkedIn for advice and updates.

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If you’re looking for the best attorneys for your accident case, look no further. After I was involved in a hit-and-run accident and was left abandoned at the scene, they were there for me every step of the way. They helped me get the medical care I needed and guided me through an incredibly stressful process. What made the situation even more difficult was that Allstate refused to pay for my medical bills and the damage to my car, causing me a tremendous amount of distress and forcing me into a legal battle I never expected to face. Despite this, my attorneys fought tirelessly on my behalf and stood by me throughout the entire process. Thanks to their dedication, hard work, and commitment to justice, we won the case against the insurance company. I am beyond grateful for everything they did for me and highly recommend them to anyone looking for compassionate, knowledgeable, and relentless legal representation
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Good morning, I would highly recommend this law office. They have been amazing and have helped me for over 4 years. They provide all the resources and support needed throughout the process. I truly appreciate their professionalism, communication, and dedication, and I’m very grateful for everything they’ve done for me.
My name is Rodney Berry and I’ve experienced nothing but first class service when dealing with my Attorney Mr Stevan Simon. From my initial call to his office on Saturday, February 28, 2026 when I had my accident, until now, everything has been seamless. The professionalism that his staff has displayed was very impressive. He set realistic goals of what I was to expect and he delivered. He didn’t over promise and under deliver like some other attorney’s tend to do at times. If you’re in need of a quality attorney, that will always put your needs first, he’s your guy. I’m glad my mom referred his firm to me when I needed an attorney. If I should ever need an attorney again, he will be the first one that I call. Thank You. Warm Regards, Rodney Berry